DNB Bank ASA, the largest financial services group in Norway and one of the Nordic region’s most significant banking institutions, has selected NICE Actimize’s X-Sight Enterprise cloud platform to modernise how it detects, investigates, and prevents fraud and financial crime. The move marks a significant step in DNB’s broader digital transformation strategy, and the programme will be delivered in partnership with Infosys, which has long-standing relationships with both the bank and the technology provider.
The scale of the overhaul is substantial. The solutions selected for DNB’s next-generation fraud and financial crime platform include NICE Actimize’s Suspicious Activity Monitoring (SAM) and Integrated Fraud Management (IFM) solutions, along with ActOne Enterprise Case Management, WL-X sanctions screening, Customer Due Diligence, ActimizeWatch, and X-Sight DataIQ. Together, these tools are intended to replace a fragmented set of legacy controls with a single, intelligence-led operating model running on a scalable SaaS platform.
Why the Existing Setup No Longer Cuts It
The impetus behind the programme is a familiar one for large financial institutions: legacy infrastructure that was built for a different era of financial crime is struggling to keep pace with how threats have evolved. Infosys Executive Vice President and Global Head of Banking and Financial Services, Dennis Gada, noted that legacy systems are struggling to keep pace with the rapid evolution of financial crime, and that consolidating anti-money laundering and fraud capabilities onto an AI-enabled enterprise cloud platform allows DNB to move from fragmented controls to a unified, intelligence-led operating model — enabling the bank to detect earlier, investigate smarter, and respond with greater consistency across jurisdictions.
For DNB, the pressure to act is both operational and regulatory. Elin Sandnes, COO and Executive Vice President of Technology and Services at DNB Bank ASA, said protecting customers and the integrity of the financial system requires continuously raising the bar on detection and investigation, and that by leveraging NICE Actimize’s X-Sight Enterprise platform in close collaboration with Infosys, the bank is enhancing its ability to detect, investigate, and prevent complex financial crime more effectively, while supporting its long-term digital transformation and regulatory compliance objectives.
What the Platform Brings to the Table
At the core of the deployment, IFM delivers AI across all fraud prevention processes from detection and strategy through to investigations and operations while also enabling intelligent data orchestration. SAM will be used to detect money laundering activity and, together with IFM and network analytics capabilities, will help identify mule rings. Mule networks where fraudsters use third parties to move illicit funds are among the more difficult fraud typologies to surface with conventional rule-based systems, making the network analytics component particularly relevant for a bank operating at DNB’s scale.
As the systems integration partner, Infosys will lead end-to-end modernisation of DNB’s financial crime technology landscape, covering enterprise architecture design, platform integration, and data migration, and will consolidate key functions including customer and payment screening, customer due diligence, and transaction and fraud monitoring onto a single SaaS platform with unified enterprise case management.
NICE Actimize CEO Craig Costigan framed the deal as part of a wider trend among major financial institutions. He said financial institutions globally are seeking more intelligent, cloud-native approaches to combat evolving financial crime, and that through collaboration with Infosys, the X-Sight Enterprise platform’s AI-driven capabilities will help protect DNB and its customers from growing fraud and financial crimes while boosting operational efficiency and reducing costs.
About the Parties Involved
DNB is Norway’s largest financial services group and one of the largest in the Nordic region by market capitalisation, offering a full range of financial services including loans, savings, advisory services, insurance, and pension products for retail and corporate customers.
NICE Actimize serves over 1,000 organisations across more than 70 countries, providing AI, platform services, and cloud solutions focused on fraud prevention, financial crime detection, and regulatory compliance.
Infosys employs more than 325,000 people and operates as a global leader in AI-first business consulting and technology services, enabling businesses in 63 countries to deploy AI at scale.
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